Why is my bill so high?
Most customers have very consistent water usage from one billing period to the next. If your bill seems high, check the reading on your meter to see if the meter was read correctly. If the reading checks out, there are a number of tests that can be performed to try to find the cause of the additional usage. To see if something within the home is “stealing” water, take a meter reading before you go to bed at night, and then read it when you get up in the morning. If there was water used while you were sleeping, there is a good chance that something is leaking somewhere. The main culprit for unintended water consumption within the home is toilets. If the flapper valve within the toilet tank is leaking water into the toilet bowl, the tank will periodically have to fill to replace the lost water. This type of situation could go undetected for quite a while resulting in a high water bill for the customer. Leaking toilets are to blame for 9 out of 10 high water bills! To check for a leaking toilet, drop dye or food coloring into the toilet water tank. After 25 minutes, check to see if any of the coloring bled out into the bowl. If it did, the toilet’s flapper valve is leaking. Make repairs immediately, as this consumes much more water than you think.
Water meters that “go bad” almost always slow down or STOP! It is a very rare case, in deed, that a water meter would run fast, and has never been known to happen on our system.
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